Payment Policy for Sweet Bina

Effective Date: January 7, 2025

At Sweet Bina, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the available payment methods, security practices, and terms related to purchasing products from our website sweetbina.com.

By making a purchase on Sweet Bina, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure online payments via your PayPal account.
  • Other Payment Methods: We may also accept other payment methods, such as Apple Pay, Google Pay, or other secure payment gateways, depending on the available options at checkout.

When checking out, you will be presented with the available payment methods based on your location and preferences.

2. Currency

All transactions on our website are processed in U.S. dollars (USD). If you are shopping from outside the United States, please note that your financial institution may charge you additional currency conversion fees, depending on your bank’s policies.

3. Payment Authorization

By submitting your order, you authorize us to charge your selected payment method for the total amount of the order, including taxes, shipping fees, and any applicable promotional discounts.

Once your payment is processed, we will send an order confirmation email. This email will detail the products purchased and the total amount charged to your account.

4. Payment Processing and Security

We take the security of your payment information seriously. Our website uses SSL encryption (Secure Socket Layer) to ensure that your payment details are transmitted securely.

All credit and debit card transactions are processed via secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS). Sweet Bina does not store your credit card information, and we rely on trusted third-party payment processors to handle your payments securely.

If you experience any issues with your payment or suspect fraudulent activity, please contact us immediately at info@sweetbina.com.

5. Billing Information

When making a purchase, you will be required to provide billing information that is accurate and complete. This may include:

  • Full name
  • Billing address
  • Payment method (credit card, PayPal, etc.)
  • Contact information

Please ensure that all billing information is accurate to avoid delays in processing your order. Any discrepancies or errors in billing details may result in a delay in order fulfillment.

6. Order Confirmation

Once your payment is processed, you will receive an order confirmation email containing the details of your purchase. This email will include:

  • A summary of the products you have ordered
  • The total amount charged
  • Estimated shipping date
  • Tracking information (once your order has shipped)

If you do not receive this confirmation email within a few hours of placing your order, please check your spam/junk folder. If it is not there, please contact us to confirm that your order was successfully placed.

7. Payment Declines and Errors

If your payment is declined or we encounter an error during payment processing, you will be notified immediately. In such cases:

  • Declined Payment: We will ask you to verify your payment details or provide an alternative payment method.
  • Payment Error: If an error occurs during the payment process, please try again later or use a different payment method.

We are not responsible for any additional fees or charges imposed by your bank or financial institution.

8. Promotions and Discounts

If you have a promo code or coupon for a discount on your order, you must enter the code during checkout before finalizing your purchase. Discounts will be applied to the total order amount before shipping and taxes. Only one promotion or coupon code can be applied per order.

If you experience issues applying a promo code, please contact our customer support team for assistance at info@sweetbina.com.

9. Fraud Prevention and Verification

To protect against fraud, we reserve the right to perform payment verification checks on any order. If necessary, we may contact you to verify your billing or shipping information. We take all precautions to prevent fraudulent transactions and ensure a secure shopping experience for our customers.

If you have concerns or suspect that your payment information has been compromised, please contact us immediately so that we can investigate and resolve the issue.

10. Refunds and Cancellations

Please refer to our Refund and Returns Policy for information on how to request a refund or cancel an order. Refunds will be processed to the original payment method used during the purchase.

Please note that it may take several business days for the refund to be processed and for the funds to appear in your account, depending on your payment method and financial institution.

11. Chargebacks

If you initiate a chargeback (dispute a charge with your bank or payment provider), please contact us first to resolve the issue. We aim to resolve any payment issues promptly and professionally. Chargebacks should only be initiated as a last resort if we are unable to resolve the problem directly with you.

12. Changes to Payment Policy

We may update this Payment Policy at any time. When we do, the updated policy will be posted on our website with the revised “Effective Date.” We encourage you to review this policy periodically to stay informed of any changes.

13. Contact Us

If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:

Sweet Bina
Phone: +1 (205) 280-2238
Email: info@sweetbina.com
Website: https://sweetbina.com

This Payment Policy is effective as of January 7, 2025. Thank you for shopping at Sweet Bina! We look forward to providing you with high-quality beauty products.