

Shipment Policy for Sweet Bina
Effective Date: August 14, 2025
At Sweet Bina, we are dedicated to providing timely and reliable shipping for all your beauty product needs.
Please review our shipment policy to understand how we handle shipping, delivery times, and related processes.
1. Order Processing Time
- All orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
- Once shipped, you will receive an email with tracking details to monitor your package.
2. Shipping Methods and Fees
We offer the following shipping options based on your location and preference:
- Standard Shipping
- Expedited Shipping
- Express Shipping
Shipping fees are calculated at checkout based on your delivery address and selected method.
If a free shipping promotion applies, it will be reflected during checkout.
3. Delivery Times
- Standard Shipping: 5–7 business days (location-dependent)
- Expedited Shipping: 2–4 business days
- Express Shipping: 1–2 business days
Delivery estimates may vary due to location and carrier availability.
4. Shipping Restrictions
- Domestic Shipping Only: We currently ship only within the United States.
- P.O. Boxes: We do not deliver to P.O. Boxes. Please provide a valid street address.
5. Order Tracking
A tracking number will be sent via email after your order is shipped.
You can track your package directly through the shipping carrier’s website.
6. Shipping Delays
Delays may occur due to weather, high order volume, or carrier issues.
In such cases, we will notify you and assist in tracking the order.
7. Damaged or Lost Shipments
- If your order is damaged, please contact us within 7 days of receipt for assistance with a replacement or refund.
- If your order is lost, contact us immediately. We will investigate with the carrier and provide support, including a possible replacement or refund.
8. Shipping Address Accuracy
Please double-check your address during checkout. Sweet Bina is not responsible for shipping delays or errors caused by incorrect or incomplete addresses.
Contact us immediately to correct any issues before your order is dispatched.
9. Customer Service
If you have any questions or need support regarding shipping, please contact:
Sweet Bina1671 Retreat Avenue, Clanton, Alabama, United States
Phone: 205-280-2238
Email: info@sweetbina.com